The Judgment Economy (Part 3/4): Credibility vs. Plausibility
This is the central tension for every enterprise. Generic AI is built for plausibility (it sounds correct). Enterprise AI must be built for credibility (it is correct, auditable, and grounded in your business data). This requires a new, essential human function: Level 3: The Trust Broker.
[Views are my own]
In Part 1 of this series, we tackled 'Signal vs. Noise.' In Part 2, we moved from 'Information to Insight.'
Now, we address the most critical tension for any modern enterprise: building trust.
An insight, no matter how profound, is worthless if it isn't credible. In the age of AI, we must be vigilant in separating what is merely plausible from what is credible. This distinction is the new non-negotiable moat for enterprise value.